WM
Wel M

1 reviews | Active since Oct 2024

25 Oct 2024, 21:52

Horrible Road side assistance

Roadside assistance horrible. The service providers that 1st for women work with in the Pretoria North/Garankuwa region are pathetic. A roadside service provider was assigned to me, I had to call the driver numerous times to find out where he was, because I could see that his vehicle wasn’t moving . Waited for over 30 mins for him to arrive while he was supposed to have arrived 8 mins of receiving the alert. When he arrives, he’s obviously clueless and calls his boss who recommends the car to be towed. Waited for 3 hours for the tow truck to arrive. My car broke down at 18:53, only got towed at 22:03. The service provider that 1st for women enlisted is Murambo Towing Services. 1st for women please work with reliable and competent service providers.

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Replies (1)
1st for Women
1st for Women's reply25 Oct 2024, 21:56
Official
Hi Wel, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards, 

The 1st for Women Team