HD
Hannelie D

1 reviews | Active since Nov 2015

03 Jun 2019, 09:59

********** Service

Car claim took q and half weeks to get their paperwork in order, claim took a week to send authorization to repaired (who is terrible btw) asked if they can extend my car hire because no one said that the repair would take 7 weeks, didn’t even get back to me, sent in a complaint about 3 weeks ago and yet no one called, emailed or made any form of contact. Great service. *********** managers, inconvenience insurance, that what it should be called. I am still waiting fo the recordings of the actual claim lodged, that was 7 weeks ago, every time you phone they say yes it’s on the way! Pathetic!!!

0
Replies (1)
1st for Women
1st for Women's reply03 Jun 2019, 11:09
Official
We have received your complaint.

Can you please provide us with your policy number on this email address:
*** so we can assist with this matter.

Kind Regards
The First for Women Team