Hi...policyholder with First For Women.

<p>I logged a call on the 28th November and my issue to date has still been resolved for low pressure water in the taps to no water and warm water also an issue. The service request was logged a plumber ( Legend Plumbing Services ) was assigned , which installed a new geyser , the evening problem still continues. The following day called the call centre once again to address that the issue persists , also no warm water after new geyser installed. Plumber came out , called Kwikqot to replace the element of the new which was just installed a day ago. I called the call centre again the 3rd day after the incident was reported , South Peninsula Plumbing was assigned to test for leaks on the property , the report came out negative ( no leaks on the property) and they referred me to the City Council . Call was logged with City of Council , however the guy did the inspection and confirmed all in order on there side , the water dial continues to move and the leak is on the property. On Friday 1st Dec called the call centre again and was told they will mark as urgent , nobody made contact since Friday. Today I called the call centre again at 7.45am ( day 6 , problem still persists ) left a message for the Claims Manager to make contact with me , the representative confirmed that South Peninsula plumbing are not leak detection specialist and she will log an urgent request for the leak detection team to make contact with me . Bearing in mind , my water dial continues to run , low pressure in taps , no warm water and it is Monday 4Dec 17 - 10.44am and no contractor has made contact and received no call from First for Women I am a very frustrated policy holder and this have left me with no option to report this matter , as I feel this is unacceptable and very bad service delivery from First for Women , If this does not get resolved today , will report this to the Insurance Ombudsman Awaiting response soonest</p>