sJ
sonja J

1 reviews | Active since Apr 2022

06 Apr 2022, 18:45

Highly upset

1st for woman / Telesure as it's on my credit score! I'm extremely upset with this place! I keep on phoning and asking for assistance...apparently I have a policy with first for woman for a car I have NEVER owned in my life ! They debit my account that I have no idea about and when I reverse the debit back i pay for bank charges! I didn't even give authority to debit! Now when I try to do things my credit score is messed up because of this and now I cannot do anything thanks to this ! For things I don't even know about for a car I've never owned in my life! Now my life has to be on hold because of this!!

0
Replies (2)
sJ
sonja J's update06 Apr 2022, 18:48
Reviewer Update
I want Telesure off my credit score I have been emailing with no response at all as they are over first for woman and already got the certificate that it's been cancelled but Telesure insurance still reflecting on my credit score. I want this rectified ASAP thank u
1st for Women
1st for Women's reply06 Apr 2022, 21:47
Official
Hi Sonja,

We acknowledge receipt of your complaint 
 
We have escalated your matter to the relevant team to look into. They will be in contact with you.
 
Kind Regards,
The First for Women Team