BM
BELLA M

1 reviews | Active since Nov 2013

26 Jul 2024, 20:32

Highly dissatisfied and dissapointed

As much as I am a woman, I am highly dissatisfied with 1st for Woman insurance. The way that they will mislead you when taking out your insurance policies. I already canceled my building insurance and home contents policy with them at the beginning of this year. So now there's another one that I will have to cancel due to poor service and the fact that they deceive you when selling/signing you up for their products. They tell you one thing but when it comes to claims you get the run around quick to take your money but not as quick when you claim for what you pay for. What a waste!! Don't deduct another cent from my account..

0
Replies (2)
1st for Women
1st for Women's reply26 Jul 2024, 20:35
Official
Hi Bella, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team 
BM
BELLA M's update01 Aug 2024, 10:17
Reviewer Update
Almost a week later and still no action. No replies and no responses to my emails. Clearly customer satisfactory is not their priority.