SP
Shanelle P
1 reviews | Active since May 2015
28 May 2015, 10:26
Highly disappointed with the service from FFW
I am highly disappointed with the service and feedback received from first for woman regarding claims. I have tried to claim on two occasions with a \sorry
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1st for Women's replyOfficial
28 May 2015, 11:46Hello S Padayachee,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you discuss the matter.
There are certain Insured Perils as well processes to follow when a claim needs to be administered, we hope that the discussion provided clarity in that regard.
We also trust that the interim solution meets your approval and we regret any inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you discuss the matter.
There are certain Insured Perils as well processes to follow when a claim needs to be administered, we hope that the discussion provided clarity in that regard.
We also trust that the interim solution meets your approval and we regret any inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply28 May 2015, 11:46
Official
Hello S Padayachee,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you discuss the matter.
There are certain Insured Perils as well processes to follow when a claim needs to be administered, we hope that the discussion provided clarity in that regard.
We also trust that the interim solution meets your approval and we regret any inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you discuss the matter.
There are certain Insured Perils as well processes to follow when a claim needs to be administered, we hope that the discussion provided clarity in that regard.
We also trust that the interim solution meets your approval and we regret any inconvenience caused.
Kind Regards,
The First for Women Team