Highly disappointed with 1st for Women, ìm emotional drained by their bad service . It's giving me Old Mutual vibes that my be exposed on ETv Chevk point

I submitted a claim on thè 19th March and I signed necessary documents and scanned them back , and lady who was assigned to help me claimed she took it through to payment department and payment will take 3 to 4 days, till today 12th April no payment.

I have exhausted my airtime calling them and the claiming payment is done and fact the they bank with Nedbank and I bank with Nedbank. They don't reply emails, they don't return calls , Monday I called on the 8th and I was told by Friday payment will reflect 12April . No money

Mind you I'm paying R1333 for basic Suzuki swift everyone with R8400 excess. For thus claim the excess was R12400 and they said the will pay R4500 which they have never paid.

Today when I called I used up More than R55 airtime while thier machine says I'm first in line yet no one answered my called, lady I was assigned to longside all their other emails they don't reply back .