PG
Paula G

1 reviews | Active since Mar 2013

03 Feb 2025, 15:10

Highly Disappointed and will never recommend it

This is not a cheap insurance and when you need to put in a claim they wash their hands from department to department. There is NO service, NO care, NO customer attention, NO willingness to help a woman. Nobody explains how the process of putting in a claim works, what can you claim. The departments do not speak to each other so you have to submit all the information and photos to each of them and they do not even acknowledge receipt of the documentation and do not advice if any other information is needed. PATHETIC

0
Replies (3)
1st for Women
1st for Women's reply03 Feb 2025, 15:13
Official
Hi Paula

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The 1st For Women Team
PG
Paula G's update03 Feb 2025, 15:27
Reviewer Update
This is a very vague answer, which department to whom?

1st for Women
1st for Women's reply03 Feb 2025, 15:30
Official
Please note that the matter has been escalated.