ZN
Zendile N
1 reviews | Active since Jul 2020
13 Jul 2020, 14:59
HIGHLY DISAPPOINTED!
I curse the day one of your consultants called me to take out an insurance policy. After saying no the first time, got another call & guy insisted on quoting me, sounded like a great deal & very afforable I must say. I got promised the sun, moon & stars upon taking out the policy. Now that it was time to claim, @Firstforwomen has absolutely no customer service & I just TOTALLY REGRET choosing to insure my home contents with you. HIGHLY DISAPPOINTED!!
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Replies (2)
1st for Women's replyOfficial
13 Jul 2020, 15:34 Hi Zendile,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
1st for Women's reply13 Jul 2020, 15:34
Official
Hi Zendile,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
1st for Women's replyOfficial
16 Jul 2020, 13:26Hi Zendile,
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were not able to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply16 Jul 2020, 13:26
Official
Hi Zendile,
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were not able to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The 1st for Women Team
The 1st for Women Team