MJ
Margot J

1 reviews | Active since Jun 2023

22 Jun 2023, 17:00

Harassment

I had a call from a very persistent rude women who insisted I has to have a life/ accident policy. I said if she sent the outline for me to read I will consider it. She said it is a good deal why don’t I want it. I said I never agree to a stoporder unless I see what I am getting. She hammered me with a barrage of why nots and then put the phone down on me. I have an existing car insurance with them and will now cancel as found this disrespectful and disgraceful behavior and looks like they are desperate for business at any cost.I would never treat a customer like this.

0
Replies (1)
1st for Women
1st for Women's reply22 Jun 2023, 17:06
Official
Hi Margot ,
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team