Happy Client

I contacted FFW today (20 Feb 2015) with regards to an update on my policy ie changing physical address.<br> I was then informed that my premium will increase due to my car being parked at a new address.<br> I expressed my unhappiness about this to the call center agent (name unknown) and he escalated my unhappiness to Lee-Roy.<br> <br> Lee-Roy kind heartedly assisted me by assessing my profile, resulting to a suitable change in premium.<br> This left me extremely satisfied and happy and I believe that Lee-Roy went the extra mile for me.<br> <br> I am a happy First for Women policy holder.<br>