FRUSTRATION FROM STUPIDITY OF EVER CHANGING PROCESSES WHEN THEY HAVE TO CONCLUDE PAYMENT

Worst Service. Never use this insurance company. If you have an accident with their client, I have been trying to resolve a claim from beginning 4th June 2019. Firstly I submit a quote from Mercedes Benz approved bodyshop to pay directly to them. They refuse this and claim they pay to individual. They make a ******* offer of a third of the quote, naturally rejected that nonsense. I went to their assessment centre to ask how did they determine that third of a quote, no justification, then a new one came 24% less of amount. Again another story when they have to pay. As we speak i'm busy drafting a letter to ombudsman, FSB and SAIA to report this sacam tactics, insulting my intelligence and as if i'm a desperate case when from the get go they were to pay to the repairer directly. They NEVER call unless you chase them. I had to waste my time calling KOKETSO who takes average of 7 days before responding to emails. I ma so tired of this IDIOCRACY called 1ST FOR WOMEN and their useless brokerage tlh. Back and Forth til today. I will share this with all my contacts and every chance I get I will talk about HOW USELESS 1st for WOMEN. If you don't resolve this claim today 27 August 2019 CLAIM NUMBER ***.