NM
Nombuso M

1 reviews | Active since Apr 2025

09 Jun 2025, 15:15

Frustrated by 1st for Women

I’ve had a terrible experience with 1st For Women. It’s been almost 4 months since my car was taken for repairs. Last month I was informed that my car has issues with the suspension, which it never had when I took it for repairs, and 1st For women refused to pay because apparently the damages are not related to the accident for the claim I had lodged. I had to lodge a separate claim through their app on 30 May 2025 and today when I make a follow up, I was informed that the claim does not reflect on their system yet the app gave me a claim ref number. I was told by 1st for Women to lodge the claim on the app yet it’s very useless. I am so frustrated and wouldn’t recommend 1st For Women to anyone. I pay high premiums for nonsense.

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Replies (3)
1st for Women
1st for Women's reply09 Jun 2025, 15:18
Official
Good day 
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,
The First for Women Team
NM
Nombuso M's update12 Jun 2025, 10:49
Reviewer Update
I am very disgruntled with the level of incompetency of 1st for women. After being advised to lodge a second claim and the delays with giving me feedback, this morning I received an email stating that my claim for the repairs of my suspension is below my access of R10 000 which is nonsense cause Sandton ARC gave me a quotation of R34 293.06. I have submitted the quotation via WhatsApp.
NM
Nombuso M's update12 Jun 2025, 10:51
Reviewer Update
I am really exhausted and frustrated. If you want a headache, insure your valuables with 1st For Women.