TH
Tracy H

1 reviews | Active since Dec 2018

05 Nov 2024, 14:01

FRUSTRATED

My third party claim has been going back and forth and NOBODY gets back to me. I need to spend R100's of rands in airtime to be on the phone to sort this out. Team leaders are copied into mails, and still no response. Every consultant you speak to, is a different story Next step Ombud and then cancelling this useless insurance.

0
Replies (1)
1st for Women
1st for Women's reply05 Nov 2024, 14:08
Official
Hi Tracy

We acknowledge the receipt of your complaint.

We have escalated the matter to the relevant department to assist you further.

Kind regards,
The 1st For Women Team