mL
mariehet L

1 reviews | Active since Jun 2012

15 Mar 2017, 19:07

From Exellent to Very Bad

<p>After my glowing report with awesome excellent service, i received a phone call turning the good in a very bad!</p> <p>Thank you, this excellent service turned out very bad after I received a call back from Glasfit in Uitenhage to bring back my car as the insurance company want to take the shatter prufe windscreen back!<br />I never heard of such thing!As I am working as an Assessor at one of the Biggest Optical Companies in South Africa dealing with Medical aid claims and patient benefits!</p> <p> </p> <p> </p>

0
Replies (8)
1st for Women
1st for Women's reply16 Mar 2017, 07:19
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the customer relations team and feedback will be provided as soon as possible.

Please accept our sincere apologies for the inconvenience caused.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply16 Mar 2017, 07:19
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the customer relations team and feedback will be provided as soon as possible.

Please accept our sincere apologies for the inconvenience caused.

Kind Regards,

The First for Women Team

mL
mariehet L's update16 Mar 2017, 18:05
Reviewer Update

Thank you for the feedback!
I contacted your offices in Durban with Landline number given to me by Glasfit in Uitenhage as my cellular device is switched off during office hours.Thank you for sorting this matter out with Glasfit in Uitenhage.I requested to be contacted on my landline during office hours.Hope I am not getting more calls from Glasfit in Uitenhage.Thank you

1st for Women
1st for Women's reply16 Mar 2017, 19:36
Official

Perfect! Thank you for the positive feedback, have a good evening.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply16 Mar 2017, 19:36
Official

Perfect! Thank you for the positive feedback, have a good evening.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply16 Mar 2017, 19:36
Official

Perfect! Thank you for the positive feedback, have a good evening.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply16 Mar 2017, 19:36
Official

Perfect! Thank you for the positive feedback, have a good evening.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply16 Mar 2017, 19:36
Official

Perfect! Thank you for the positive feedback, have a good evening.

Kind Regards,

The First for Women Team