*****ulantly debitting my account with incorrect amount

<p>For long now i was a loyal customer until I found out that i have a personal accidental cover = R49 and a Legal cover for R70, together totalling R119. All this this you have been debitting my account for R149. I called your contact centre and the agent i spoke with confirmed that the amount is incorrect he will have a manager call me immediately to resolve (This was yesterday at 10:00am). Today i call the complaints line according to your website and the agent advices me to go another line as it is not a complaints and in fact they dont have a complaints line. I really thought you are a reputable company but i thought incorrectly. Please ensure that you cancel these policiesn with immediate effect and you reimburse me what you where not supposed to debit. I need this resolved within 2 working days or will further pursue other social and legal avenues.</p>