Food deterioration claim unsolved

Item: 1st for Women
Rating: 3
Author: Kabelo S

I would like to lodge a complaint regarding my food deterioration claim I made a week and a few days ago. My policy number is ***. I've been very patient with them, the claim is with Sifiso Mjiqiza and Thembakazi Sigagasi. They keep saying they'll get back to me but I get no response. I'm utterly disappointed in their service, the gentleman and the lady.

Helpful (0)

Replies (5)

1st for Women's replyOfficial

11 Jul 2024, 09:29

Good day Kabelo

We are disappointed to hear about your service experience.

Kindly note that your matter has been escalated to the relevant team to look into.

Kind Regards,
The 1st for Women Team

1st for Women's reply11 Jul 2024, 09:29

Official

Good day Kabelo

We are disappointed to hear about your service experience.

Kindly note that your matter has been escalated to the relevant team to look into.

Kind Regards,
The 1st for Women Team

Kabelo S's updateReviewer Update

11 Jul 2024, 09:34

Hi admin

I've been getting the same response even on Twitter and nothing has been done. I'm still waiting for the verification email stating that my claim has been authorised. I'm unhappy 😔

Kind regards

Kabelo S's update11 Jul 2024, 09:34

Reviewer Update

1st for Women's replyOfficial

11 Jul 2024, 09:37

Please note that we have escalated you matter to the relevant department to assist.

1st for Women's reply11 Jul 2024, 09:37

Official

Please note that we have escalated you matter to the relevant department to assist.

Kabelo S's updateReviewer Update

11 Jul 2024, 10:04

Hi admin

Thanks very much, Sifiso Mjiqiza indeed called me and gave me the assistance I required.

Kind regards

Kabelo S's update11 Jul 2024, 10:04

Reviewer Update

Hi admin

Thanks very much, Sifiso Mjiqiza indeed called me and gave me the assistance I required.

Kind regards

1st for Women's replyOfficial

11 Jul 2024, 10:13

We glad we could assist.

1st for Women's reply11 Jul 2024, 10:13

Official

We glad we could assist.