FLAT TYRE CALL OUT

<p>On the 23 June at 17:57 i called 1st for Women for a flat tyre change i spoke to Nadine. She promised me that a service provider will be out to assist in me in 45 mins to an hour. I waited. She called me at 18:56 to check and i advised her that nobody has contacted me or has been out to assist. She called me againat 18:59 to assure me somebody will come out. i waited to no avail and had to consider other options as it was dark i was on the side of the road alone as a woman. i eventually got help around 19:50. since nobody sent by my insurer came through. at 20:01 i received another call frlm Nadine to check on me and i advised her that nobody has come to assist and i have managed to find help elsewhere. This has been the worst experience with my insurer where they have left me on my own in y time of need</p>