FIRST FOR WOMEN/TELESURE

On the 08th Of August 2018 I had an accident with one of First For Women Client. She did not stop at a stop street and I had a right of way. The accident happened at Houghton corner 3rd Road and 4th Street. The client **** about her insurance at first so when I phoned MI-Way the said actually the client had an accident the previous work prior to this accident and then cancelled the insurance. She was doing the dive and dark situation until I traced her insurance through a reliable source and put in a claim, when I called through they knew that their client had an accident however had no details no even a case number. I related what happened, supp**** all documentation i.e. pictures of where it happened, damage of both cars, drivers licence, copy of ID, Car Registrar, Proof of Residence, Panel Beater Invoice, Parts Dealer Invoice …. you name it??? and also told them they can go where the accident was to view the camera from the two houses that where in the vicinity of the accident as both residents told me if I need footage they can supply. Every week I am calling them to ask about progress of the accident to this day I am still waiting. I have fixed my car already as I use it for work and to run errands. They are telling me the documents is with the assessors for approval and then the other day they tell me they can't get hold of client. The client's insurance includes 3rd party claim so why is it is a problem for them to NOW pay? A second month is closing as well and still no JOY. If I do not get anything from them this week I am handing over the matter to my Attorney as advised them and they told me to wait a bit. THIS IS TOO MUCH OR THEY ARE USELESS AND OVER PROMISE AND UNDER DELIVER.