HJ
Howard J

1 reviews | Active since Apr 2022

03 May 2022, 10:19

First for women vaps claims department

Morning am been going up and down with thia people, telling me alot of stories, about they diddnt receive any srttlement letter while i was cc onto email that i got and i received a settlement letter. All they do is that they will call me back and they dont i mist do it all the time , this HENRIETE LADY from first for women is not calling me. I think shes not serious with my claim. Can i perhaps have someone whos serious about this. I am very dissapointed with first for women and my claim. Please help

0
Replies (6)
1st for Women
1st for Women's reply03 May 2022, 10:25
Official
We are disappointed to hear about your service experience. 

Kindly note that the matter has been escalated to the relevant team to investigate further. 

They will be in contact with feedback.

Kind Regards,

The 1st for Women Team 

HJ
Howard J's update03 May 2022, 11:10
Reviewer Update
All am asking is why are they not submitting my claim while this henriete lady have every document of mine? Whats the hold up??
HJ
Howard J's update03 May 2022, 14:25
Reviewer Update
Again ive been waiting for hours to receive feedback, i did speak to mfc finance, they must just pay the setllement amount there is no extras on the i dont why they are looking for extras. All that mfc wants is the settlement amount THERE ARE NO EXTRAS please help me
HJ
Howard J's update03 May 2022, 15:12
Reviewer Update
Am still waiting again for someone to come back to me as promised and am still waiting , ive call over 200 min today just for this thing to be sorted but no as always dont come back to me
HJ
Howard J's update03 May 2022, 16:32
Reviewer Update
My question to you guys is, ive been paying almost more than 5000 on my shortfall cover for over 2years, but the only amount on my shortfall that you want to pay is 2000 , this doesnt make sense to me really ive never heard of this this is unreal from first for women.
HJ
Howard J's update04 May 2022, 13:03
Reviewer Update
Now that ive been told by HENRIETTE OOSTHUIZEN that she not going to use her email today and she never gave me a call once, regarding my shortfall claim, can someone please assist me, am begging becuase her service is so poor not even words can describe it, all i want is a detailed page with all my extras am paying please because i cant pay for something i dont have prove off, please call me ***, the worst service ive ever receive from this company really, especially this women.