RC
Roxanne C

1 reviews | Active since Oct 2019

01 Oct 2019, 14:29

FIRST FOR WOMEN USES SHOCKING SERVICE PROVIDERS

Ive been a first for women client for 2 years now. I pay a high premium for my car. I expect the service providers that first for women use to be of a high standard. I just got my car back from Renew It Proline Wynberg. The job done by Proline is shocking. My rim is damaged, bumper is not properly aligned, covers missing, the side glass window has a lifted rubber. Pirate parts being used. I am absolutely shocked at this type of service. Using pirate parts on a car that is under warranty is surely *******.

0
Replies (2)
1st for Women
1st for Women's reply01 Oct 2019, 15:14
Official
Hi Roxanne,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards, 
The 1st for Women Team.
1st for Women
1st for Women's reply10 Oct 2019, 15:29
Official
Update: 
We are pleased to confirm that the vehicle will be ready for delivery today. 
As agreed, please be assured that the service failures will be addressed on an internal basis and we invite you to contact our Customer Relation Specialist if you require further assistance. 
Kind Regards, 
The 1st for Women Team