First for women terrible service when claiming.

First for women has completely lost our trust! We hit a pothole in September which has caused damage to our car, they collected our car end of October it's a week later, only 1 email with feedback, over 10 calls to our assigned claims advisor who is always busy and on a call with no call back. The car was towed from us to Bellville and said it will return Sunday after being assessed, 6 days later towed again to suspension city still they don't let us know. We had to call and speak to random people. No offer for courtesy car even though we are paying, when we asked they said it's R2000 for a courtesy car meaning I had to Uber my son who is 8 years old to school and then go work and back home costing us R400 a day. Mind you we are paying a R2500 installment a month and still you get the worst service.