First For Women Sucks

Called them to assist with leaky toilet on the 24th July. After a lot of confusion and communication issues, a plumber from Domesticare came on the 26th July. I paid for parts and was told that the issue was resolved but the next day the toilet was still leaking. I tried calling and messaging the plumber but was unsuccessful. I reported it on the 27th July again to First for Women again and upon hearing nothing back, I called again on the 28th July and the call center knew nothing about ANYTHING! No record of calls etc. The call center agent was clueless! She had no idea what to do and made me repeat myself multiple times. Finally, I was transfered to an assist line which uses a whole different system. Repeated my story again. As we stand, I am still waiting a plumber. I am cancelling all policies with this company. Worst service ever.