First for women, should be first for fools

So FFW wants me to lose my warranty. Firstly it took long for my claim to be processed,I had to keep following up with them because they were not giving me updates. Secondly they sent me to a panelbeater in Greenstone when I stay in Daveyton,only to find that that panelbeater is not affiliated with FFW. That panelbeater isn't even KIA approved. I called FFW and spoke to Phumzile Shungwane and she gave me attitude,very unprofessional. To think I have never missed one debit order but when it comes to me claiming they treat me like this!