First for women sent wrong quote to dealer. Wrong car part fixed

After leaving my vehicle to be fixed on the bonnet, they fixed the wrong part on my car. After this I received no help on how to rectify the mistake they had made instead I received calls day in and day out asking me what I had said to the insurance (First for Women) since the insurance (First for Women) was threatening to no longer work with A & L Auto body in Vryheid.

I specifically told First for women that I'd be fixing only the bonnet, I am unsure if they gave the correct quote or sent wrong quote to the dealer. I specifically spoke to Thenjiwe Zwane and Nomhle Lelia who didn't get back to me to come up with a solution.