First for women refuse to reimburse me!

<p>On the month of September, FFW debited a premium on a wrong date when I had not gotten paid. There was no money in my account and thus the debit bounced, which a charged unpaid debit. I called FFW to advised them of the inconvenience they cause and asked them to kindly reimburse R100 for the unpaid debit, they said I could email statement and the would process that, took me some while to be manage to go to bank but I finally managed to and emailed the statement to FF and enquired on a few stuff and also mentioned they need to pay my R100, they never said anything, I sent another email, still nothing, I sent the 3rd and final and still nothing, and it seems they don’t want to, they don’t seem to see themselves at fault, I’m not happy with them!!!!</p>