First for Women. Or are they?

In these recent times of women’s equal rights, and the general uplifting of equality, companies are stepping up to these challenges and empowering women to become the best that they can be in every way. This kind of mind-set and company image plays an important role in the trust and beliefs that are set in place to have this empowerment come to fruition.

And there is First for Women insurance. A company that has existed for years for the sole purpose of offering better service to women who needed it. These women who joined, expect to be treated in a different way that would be expected for many other insurance companies in place, as a company that aims its services at women only.

This unfortunately is not the case, as of the latest involvement with my wife and First for Women insurance. We all know that insurance companies by default are seen as ****** in some way, shape or form, but to be treated with such utter carelessness and disgusting service is shameful.

* Numerous run-arounds on vehicle assessment * Multiple days of at least 15 phone calls to get any sort of response from First for Women * Promised call-backs from assessors and call centre people that never happened on multiple occasions * Being offered NO courtesy in assisting in transporting a vehicle that was deemed unsafe to drive. * Instances of totally incorrect and vague information regarding vehicle assessment and lead times * General hours of time wasted trying to get ANY information (call centre hold times, assessor “confusion” on reports, having to drive an unsafe vehicle to and from vehicle repair establishments). * “No claims bonus” forfeited because of a claim for an accident that WAS NOT HER FAULT (she was rear-ended). * Date of accident: 9 July, 2018. Date of completed repairs: Pending. Days of having no vehicle to get to and from work and fetch our 2 year old from pre-school: 16 days and counting. Times that First for Women have offered ANY sort of assistance with this, and how many times they’ve cared: 0.

If you’re thinking TL;DR, here it is summed up: First for Women is a disgrace to the standard of any sort of female-centric service delivery offering, that has indirectly affected MY family’s vehicle road safety, has wasted both our incomes’ money, and has offered 0 benefit to being part of their company. Henceforth shall be named FIST for Women, because unfortunately that’s all my wife got from them.