KA
Kea A

1 reviews | Active since Sept 2018

20 Sept 2018, 15:43

First for Women Nightmare

If I could I would give them 0 stars. First they did not pay Netstar or something, but I got billed by Netstar. I have NEVER missed a premium. This happened the beginning of 2017. I call FFW bi weekly, the problem is still not resolved, now I have been blacklisted. To add insult to injury, secondly, FFW debited me a day before our agreed debit date!!! The bank charged me an honouring fee, I am still trying to get it back. As soon as this nonsense is fixed, I AM GONE.

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Replies (1)
1st for Women
1st for Women's reply20 Sept 2018, 16:10
Official

We acknowledge receipt of your complaint.

We can confirm that a request for your bank statement has been requested so we can reimburse the bank charges incurred for the early deduction.

We do apologise for the inconvenience caused.

Kind Regards

The 1st for Women Team