GM
Gladys M

1 reviews | Active since Aug 2018

24 Oct 2024, 08:55

First for women never worked for me on the 2 covers i had with them.

First for women warranty policy has disappointed me once more. Firstly i have a comprehensive car cover with them and have never claimed for the past 8 years and now iam worried if ever ill be assisted should there be a need. Some years back i took a scratch and dents cover with them and when i wanted to claim i was told of conditions that were never indicated on the policy. I then had no choice but to cancel as i fell for false advertising. I then again took a cover with them for mechanical warranty. My car now is broken and when i claimed i was told the components are not covered, that i understand. On the very same policy it shows i also qualify for a car rental. When i claim for that since the car has gone for a repair, iam told i should do that at my own cost and they will decide on whether they approve the refund or not. That time such info is not listed on the contract. Just like with the scratch and dents, i paid them money for nothing and even now iam going to cancel yet they have been taking my money. Iam no longer sure with the comprehensive cover!!!

0
Replies (1)
1st for Women
1st for Women's reply24 Oct 2024, 08:57
Official
Good day Gladys,

We acknowledge receipt of your complaint and will arrange that the relevant department be in contact with you,

Thank you

Kind Regards
The 1st For Women Team