NM
Naledi M

1 reviews | Active since Jul 2019

18 May 2022, 08:56

FIRST FOR WOMEN IS THE WORST INSURANCE

The WORST insurer one can have, you pay for what you get. After having them as my insurer for a while, i was in an accident. my car was taken in by FFW to a reliable beater in Sandton. I called FFW 2 weeks later to find out how far they were with fixing my car and when i should be paying access. They only tell me then that my car would be towed back to my house because a missed 1 premium. Why on earth did they take my car then? why do they keep silent for 2 weeks till i called? My car came back in PIECES, WORSE THEN HOW I GAVE THEM. A MONTH LATER AND STILL NO WORD FROM FIRST FOR WOMEN.

0
Replies (2)
1st for Women
1st for Women's reply18 May 2022, 09:43
Official
 We are disappointed to hear about your service experience. 

Kindly note that the matter has been escalated to our Internal Disputes team to investigate further. 

They will be in contact with feedback. 

Kind Regards, 

The 1st for Women Team 



NM
Naledi M's update18 May 2022, 09:56
Reviewer Update
Story of my life, i've been receiving this very response for weeks. Do better please and solve my issue.