FIRST FOR WOMEN IS RIDICULOUS!!!!!!!!!

There is no Service from FFW at all!!!! The Person handling my Claim "Wesley" were so rude to me!! I did put in a claim as Eskom sent 400 Volts through my house. Wesley Phoned me on Thursday 13 Feb 2020 telling me he will phone me with the outcome. It is on Recording. When i have phoned again on 14 Feb 2020 for feedback and asking FFW where is their supplier to fetch my appliances with little to no feedback and I had to wait on the line for 20minutes!!!! When Wesley phoned eventually on Friday he wouldn't let me explain what I wanted to tell him. I have three small children and had to sit without a fridge the whole weekend and still now!!!! Wesley told me on Friday and insured me that he will phone me on Monday, well that did not happened!!!!!My Fridge did get damaged from that at the Freezers side, but no that is not true as Wesley Relies on their supplier that gave me non professional service!! My microwave and ice machine got damaged as well, but to replace it through FFW I have to an Access fee of R3150.00 for a microwave and ice machine!!!! if FFW pays me out I only get R600.00 to replace these two items!!!! This is Ridiculous!!!! I had bought lots of Game Meat valued at R3000.00 and the Food Replacement is on R2500.00 of which I have to pay an Access on THAT for R730.00!!!!!! First For Women does in fact keep Women and other insurers STRANDED and is only a money making Scheme!!! I can not believe the Service I get from them!!! Everyones knows FFW have to claim from Eskom!!!! But no, milk the Clients!!!!! I will not EVER recommend FFW to anyone!!!!!!!!!!!!! FFW has the most rude Emplyees!!!!!!!! I am Done WITH FFW!!!!!!!!!!!!!!!!!!!!!!!!!!!!