First For Women Insurance Take Your Money But Don’t Pay Out

Been with them over 4 years, never claimed. Now we have to claim and clauses are coming out the closet about two excesses needing to be paid, they also finding every excuse not to pay out and suggest we write the car off. No Claims Bonus is also a ****. They want to take our car to a ***** repair shop 50km outside of our area and expect us to pay for a rental car as well. We’ve paid over 60k in premiums yet they can’t pay out a few thousand to fix our car. All our hard earned money LOST and now we’ll have to fork out more cash to probably pay for the damage ourselves.