First for women insurance has no regard for long term clients.

(Policy number. ***) First for Women insurance does not value long term clients. I have been a client of first for women for the past six years, CLAIM FREE and premiums paid on time. Annually during the Month of March, I receive a review letter stating premiums and excess will be higher. Each year I called in, they reviewed my policy and we came to a compromise on an affordable premium. This year to my surprise, after speaking to three retention agents. I was advised they can't assist me and my premiums and excess will increase by a substantial amount even though I have been claim free and more than five years with them. 50% more on excess. I sincerely believe this is a tactic of FFW nudging their clients to leave if they have been claim free for a number of years, so they can benefit from the premiums paid over to them for the past six years. Really disappointing service. Just shows they don’t have any loyalty to their clients. They asked for my policy number on my previous review, till date no one has contacted me.