JP
Jerard P
1 reviews | Active since Jan 2023
05 Mar 2024, 14:38
First for women insurance
I've logged a claim and I wasn't contacted by anyone I had to call them over 15 times and still got no assistance, not even a call to check if we need any assistance, when I call in I wait hours for a agent to attend to me worst services I have ever had, I regret taking up the insurance with first for women
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Replies (2)
1st for Women's replyOfficial
05 Mar 2024, 14:40Hi Jerard,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
1st for Women's reply05 Mar 2024, 14:40
Official
Hi Jerard,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
JP
Jerard P's updateReviewer Update
06 Mar 2024, 11:14Yourl contacted me once and then I get an email stating I must wait 24 to 48 hours for and agent to contact me, I've wasted over 300 worth of airtime and I'm so upset cause I don't know what's going on
JP
Jerard P's update06 Mar 2024, 11:14
Reviewer Update
Yourl contacted me once and then I get an email stating I must wait 24 to 48 hours for and agent to contact me, I've wasted over 300 worth of airtime and I'm so upset cause I don't know what's going on