RS
Refilwe S
1 reviews | Active since Sept 2019
14 Nov 2019, 12:01
First for women insurance
Was due to receive cash back on 11th November,followed up on 12th to be told the money should reflect by Thursday and to date nothing has been transfered. I called this morning was promised feedback by 11h00 ,have been phoning with no response to calls or emails.The level of disregard by this company is shocking to say the least,I have endured atrocious service since September of this year and 2 months later the trend continues,waste of time and energy doing business with first for women.
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Replies (2)
1st for Women's replyOfficial
14 Nov 2019, 13:42Hi Refilwe,
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The 1st for Women Team.
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The 1st for Women Team.
1st for Women's reply14 Nov 2019, 13:42
Official
Hi Refilwe,
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The 1st for Women Team.
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The 1st for Women Team.
1st for Women's replyOfficial
19 Nov 2019, 13:06Update:
We confirm that the outcome herein has been provided to you in writing since we are unable to get hold of you.
Please accept our sincere apologies for the inconvenience this has caused and we invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The 1st for Women Team.
We confirm that the outcome herein has been provided to you in writing since we are unable to get hold of you.
Please accept our sincere apologies for the inconvenience this has caused and we invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The 1st for Women Team.
1st for Women's reply19 Nov 2019, 13:06
Official
Update:
We confirm that the outcome herein has been provided to you in writing since we are unable to get hold of you.
Please accept our sincere apologies for the inconvenience this has caused and we invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The 1st for Women Team.
We confirm that the outcome herein has been provided to you in writing since we are unable to get hold of you.
Please accept our sincere apologies for the inconvenience this has caused and we invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The 1st for Women Team.