CR
Charlotte R

1 reviews | Active since Jul 2022

19 May 2025, 08:58

First for Women driving asking for Bribe

My Sis came to visit me yesterday in Roodepoort and her car (Auto) would not start. It is a new car, and she was quite distraught as she had to drive back to Midrand and was also not feeling well. A gent came with a pretty car; I must say and started the vehicle. She was afraid that it would give her issues along the way, so she asked him to drive behind her to Midrand. He didn't want to at first and after much persuasion from myself, he agreed and, listen to what he asked for, A bribe or for us to give him something for driving behind her. Firstly, it was his job, and I know from experience that 100kms is covered if an insurance company has to drive behind you. My sister pays over R1000 for her insurance and the driver actually asked for A Bride to drive behind her. This is really disgusting behavior. My sister was so distraught and in the midst of all she gets behavior like this from a company that is supposed to stand with women, disgusting! I am with AA and last month they drove me home thrice and here you have a company that is supposed to stand with women firstly, refusing to drive the client home and also asking for a bribe to do it.

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Replies (4)
1st for Women
1st for Women's reply19 May 2025, 09:03
Official
 
Good day 
 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Please kindly provide us with a Policy number so we may assist further.

Kind regards,
The First for Women Team
CR
Charlotte R's update19 May 2025, 09:48
Reviewer Update
I do not have my sister's policy number; she's in hospital today. Unwell. Sharon Naidoo and the address was 32 Graphite Road, wilro park Roodepoort and she was driving home in Midrand.
This email is just to advise your company of what's happening, to make yourl aware.
I dont want to stress my sister any further as she is unwell also
1st for Women
1st for Women's reply19 May 2025, 09:57
Official
We sincerely apologize for the situation.

Unfortunately, we cannot escalate this matter to the relevant department without a Policy number or the clients ID number.

Kind regards,
The First for Women Team
CR
Charlotte R's update19 May 2025, 10:02
Reviewer Update
You do have records of who came out to my address, all of that is logged and on the system. I work for an insurance company for the last 13 years and we have records of every single call and query that comes in. Its funny how you do nt have it or you do not wish to look into the matter as one of your staff asked for a bribe. Every insurance company logs their calls, callouts, queries, not sure how you guys dont have it on record.