1 reviews | Active since Aug 2014
First for women are *******s with *********** managers like Peggy Dikeledi Bapela
Good morning Hello Peter team,
Thank you for this platform, it does help. I dropped here a review about First For women and a manager with the name of Peggy called me. She wanted slips of the ****** goods and unfortunately I didn't have. I told her though where the goods were purchased and she requested the names of the sales staff who were assisting me and the store manager, I furnished her with that. She promised to get someone to do that. After a couple of days I made a follow up via email and she promised that she is still looking for someone to go to Game. I was puzzled as that was not the original plan but I said to myself they can employ their policy and mine was to wait. The first consultant I was assigned to was Edward Nkwana who rep**** to one of my emails as on leave. I was assigned another one, Namane who has got two names, and I was a bit lost when this Kagiso called and I thought he was a third person. It was then assigned to Koketso, then Ryan. All of these people came with different stories. Ryan requested photos I sent. Koketso requested photos I sent. And when I thought all was done and set, Ryan came with a claim that January was not covered as the premium came back unpaid. I asked him what did they do after noticing that, he hasn't come back to me with the response to that. I called today and this Peggy is avoiding me like plague, instead she sent the boy Kagiso to address me, (she always does). The boy has just told me the claim was rejected because of January premium. I asked him if the premiums aren't paid in advance and as we were talking he ******* me as if he was bit hearing me and ultimately cut the call. This is First for women for you. I previously had a case like this with Lerika who told me the claim was rejected and when I dropped a review here, Hemersh came with a different view. I thought Peggy was as competent as Hermesh. I fail to understand why not even once I was not called to say there is a missed premium. I fail to understand that Peggy, as a manager couldn't pick that up since day one I had a conversation with her instead now she sends these kagisos to address me. This is not on and I will pursue it even if it means going to the highest court. These is pure cheating. And I am not going to leave FFW, they just need to do what they are supposed to be doing. I can't let them cheat us like this! Croocks! When they want you to take the policy they call more than a hundred times, when you claim they throw you from pillar to post. They must replace my items. Fir quite a number of times they requested me to send them the picture of how the entry was gained and at last told me there was a missed premium. I am not taking that. Not now not ever!
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
