1 reviews | Active since Jul 2018
First For Women
i had a claim for my vehicle two weeks ago on 6/07/2018. on the 17/07/2018 i received a call stating that my claim has been approved and it will take 2 -3 working days to reflect in my bank account. When i call in today on the 20/07/2018, i am advised that my claim has only been processed today so i have to now wait another 2 -3 working days. my car is with the repairer complete waiting for payment. is first for women always this pathetic???, although there is one thing that they have correct that is debiting their installment from my account the second my salary is received. I keep hearing about this one guy by the name of Tyrell who will call me back, i have never received a call from him till now. makes me wonder if Tyrell exists
We acknowledge receipt of your complaint
One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.
Kind Regard,
The First for Women Team.
We acknowledge receipt of your complaint
One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.
Kind Regard,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we sincerely apologise for the inconvenience this has caused. We confirm that the claim has been settled and that payment has been requested and authorised.
We will make sure to address any/all service failures on an internal basis and invite you to contact our Customer Relation Specialist if you need further assistance.
Kind Regards,
The 1st for Women Team.
Update:
As discussed with our Customer Relation Specialist, we sincerely apologise for the inconvenience this has caused. We confirm that the claim has been settled and that payment has been requested and authorised.
We will make sure to address any/all service failures on an internal basis and invite you to contact our Customer Relation Specialist if you need further assistance.
Kind Regards,
The 1st for Women Team.