FIrst for Woman vallued added products service is a ****!

Hello peter i would like to express my dissatisfaction with first for woman warranty claims. I have lodged a claim with the said company requesting replacement of oil sump as i bumped into a stone and go damaged. lo dged theclaim on the 23rd April and they said they will contact me within 24hours, which they never did.i contacted them Monday the 28th April 2025 to follow up, still my claim was not processed. i called them today only to be informed that they will not be paying for my claim because of poor workmanship. all along they sat with my claim, saying nothing to me. i then told them that my car does not have a leak the oil sump is damaged due to stone that i had bumped over. they said no there was a leak and there was a cover up of silicon. they could have appointed an assessor to verifying the extend of the damage physically rather than relying on pictures. but nonetheless i had a similar experience in 2023. i will no longer using first for women valued added products, its a ****, they will find reasons not to pay for your claim.