TM
Tshidi M

1 reviews | Active since Jun 2019

23 Sept 2020, 14:41

First For Woman Takes Money From My Account When It Suits Them

First For Woman deducted money from my account which is allocated for moving house tomorrow. Our agreement is deduct on the 25th of every month. I have never missed a premium. There is no need to debit my account as and when they want. I sent 3 queries and there is been no response. With that kind of response rate, I wonder what would happen if I was in an accident....

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Replies (2)
1st for Women
1st for Women's reply23 Sept 2020, 15:25
Official
 Hi  Tshidi,


We would like to apologize for any inconvenience we may have caused.

Our team will look into your matter and contact you with feedback.

Kind Regards,
The 1st for Women Team 
1st for Women
1st for Women's reply29 Sept 2020, 13:48
Official
Hi Tshidi,
 
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
 

You are welcome to contact us should you wish to discuss the matter further. 
 
 
Kind Regards, 
The 1st for Women Team