First For Woman - Poor and Awful Service

To any of my friends who are with First For Woman Insurance: I have cancelled my policy with them due to the below:

As per my policy and what was confirmed by them, I could hire a car for 15 days, (mine was written off).

I had my car for 4 days and received notification that I had to return it the next day because my claim was processed.

Ummmmm.... Does this automatically mean that I have a new car already, not forgetting that the money would only reflect in my account between 3 - 5 days later. So I have been without wheels since last Friday. Sent 2 mails to 'disputes', received a message that someone would contact me shortly. Still waiting!!!

Then, they insured my car as a 2011 model instead of a 2010 model and told me that I had been paying double installments for the last 4 years 2 months.

So I wont receive the R90k that they first mentioned but will now receive R69K. Oh yes, and a measly R7k 'refund' for the last 4 years.

Just wanted to let you guys know and to be aware. I have reported them to the Ombudsmen as they certainly don't live up to their name 'First' for Woman.... I think not.