AC
Annemarie Canning-Rogers

1 reviews | Active since Jun 2024

02 Jun 2024, 08:07

First for woman insurance are the worst!!!!

Pathetic service...Been their clients for many years with minimal claims. Their service the last year has been declining. Had to add a vehicle recently and it took 3 hours on the phone with them. Had a claim been pending for 3 months and still no payment. The claims clerks never phone you back. Be prepared to spend all your time, energy and money for no claim service at the end of the day. I have raised my concerns with them twice now, and that is over a month ago and still waiting for their feedback and I have warned that I am thinking of moving our insurance if they don't respond, been another 2 weeks down the line, no response. I have had it. Tomorrow I am going to look for insurance elsewhere.

0
Replies (2)
1st for Women
1st for Women's reply02 Jun 2024, 08:15
Official
Hi Annemarie, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards, 

The 1st for Women Team 
AC
Annemarie Canning-Rogers's update02 Jun 2024, 15:11
Reviewer Update
We will give them two business days to get this resolved. If not we are moving our insurance..