EC
Elke C
1 reviews | Active since Mar 2015
05 Mar 2015, 10:09
First For Woman 20% Increase in premiums
FFW found it completely acceptable to increase my premium by a whopping 20% - in this economic climate and with my car depreciating in value every year. When I called them to complain, they dropped the 20% to 11% and then to 9%. SORRY still not good enough - *********** consumers is going to leave you without any consumers!!!!!@! Definitely going to be shopping around and CANCELLING my policy
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Replies (1)1st for Women's replyOfficial
07 Mar 2015, 12:18Hello unhappyfirstfor,
Thank you for bringing this matter to our attention.
We acknowledge the concerns raised and have in the interim referred the matter to the Customer Relations Team.
Further contact will be made to address the concerns in detail.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We acknowledge the concerns raised and have in the interim referred the matter to the Customer Relations Team.
Further contact will be made to address the concerns in detail.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply07 Mar 2015, 12:18
Official
Hello unhappyfirstfor,
Thank you for bringing this matter to our attention.
We acknowledge the concerns raised and have in the interim referred the matter to the Customer Relations Team.
Further contact will be made to address the concerns in detail.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We acknowledge the concerns raised and have in the interim referred the matter to the Customer Relations Team.
Further contact will be made to address the concerns in detail.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
