SJ
Sloan J

1 reviews | Active since Apr 2024

02 Apr 2024, 10:04

FIRST FOR IS USLESS !

THE MOST USLESS OF INSURANCE COMPANIES. Phone I had a ceiling board pull part in my kitchen the light fitting hanging. Was told they would send someone out after the long weekend. I insisted someone come out as a kitchen is a busy area and my concern was if the ceiling collapsed. Someone did come out AND NOT A WORD until today 2 April. Now I have the name of TWO companies that will call me to come assess. AND to please note this is NOT authorization to do repairs. FIRST FOR WOMAN ON DATE OF DEBIT MANAGES TO FIND MY BANK JUST AFTER MIDNIGHT AND OFF THE DEBIT ORDER GOES. 7 YEARS PLUS AND NEVER MISSED A PMT and this is the level of SERVICE from FIRST FOR WOMAN ! Unfortunately I cannot say what I would like to ..... sounds similar to BUZZ OFF ! USLESS BUNCH, TAKE YOUR MONEY THEN NOTHING ! Off to OUTSURANCE I go.

0
Replies (3)
1st for Women
1st for Women's reply02 Apr 2024, 10:06
Official
Hello Sloan Jennifer

We are disappointed to hear about your service experience.  Kindly note that your matter has been escalated to the relevant team to look into.  Kind Regards,
The 1st for Women Team 
SJ
Sloan J's update02 Apr 2024, 15:40
Reviewer Update
AND TILL NOTHING !
More of the same.
SJ
Sloan J's update04 Apr 2024, 09:39
Reviewer Update
Got a call from a Durban number yesterday. Asked them to call me back as I was at a hospital. Later yesterday 3rd April I get confirmation of an appointment made for 29th March between 7 - 10am.
NOT ONE CALL FROM FIRST FOR WOMAN STILL
My claim is apparently rejected.
I want to know why and the qualifications of the person who did this assessment.
Over an hour on the phone again
SHAME ON YOU FIRST FOR WOMAN
SHAME ON YOU.