1 reviews | Active since Dec 2017
First for *****
When I took my cover,and even when I cancelled I was told that I pay my premiums in advance. I was debited in October - meaning that I have cover until 20th November.
I have put in notice to cancel at the end of November but I have just been advised that I cannot use the Guardian Angel benefit due to "changes" on the policy.
This is outrageous as I have been debited the full premiums but I am not allowed to use the full services just because I put in notice to cancel!!
Really a cheap shot to charge me full premiums but then render shoddy service.I do not appreciate being bul**** like this.
If you are going to deliver half baked goods then refund premiums for the services taken away but what am I thinking...that would be waaay too fair for your standards.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will make contact with you shortly to address your concerns.
Kind Regards,
The 1st for Women Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will make contact with you shortly to address your concerns.
Kind Regards,
The 1st for Women Team.
As discussed, we can confirm that your cover will remain effective up to the last day of November and that all your assist benefits will remain intact accordingly.
Please accept our apology for any inconvenience that was caused.
Regards,
The 1st for Women Team
As discussed, we can confirm that your cover will remain effective up to the last day of November and that all your assist benefits will remain intact accordingly.
Please accept our apology for any inconvenience that was caused.
Regards,
The 1st for Women Team