rS
rosemary S

1 reviews | Active since Mar 2009

18 Apr 2016, 11:58

First/4/Woman take 22.5% increase no permission

First for woman although promising to get back to me have ignored me and<br> continued to take 22.5% increase in my insurance without permission. I have told them that I intend<br> to put this report on Hello Peter and if they do not sort this out within 48 hrs I will be a taking a <br> complaint to the Ombudsman for Insurance policies. <br> This is shocking behaviour!! Do they honestly think they can get away with this.

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Replies (1)
1st for Women
1st for Women's reply18 Apr 2016, 16:12
Official
Hello skirish,

Thank you for bringing this matter to our attention.

We confirm that the Retentions Team Manager has been in contact with you and has proposed a revised premium.

We understand that the proposal has been accepted and extend our apologies for the inconvenience caused.

Kind Regards,

The First for Women Team