FFW terrible insurer highly ***********

I am without hot water feom sat. If I did not call yesterday nothing would have happened. Eventually a man arrived yesterday very arrogant looking at geezer stating that my insurance doesn't cover anything and he left.

It is the most *********** bunch of idiots I ever came across. You pay and you receive nothing. He left saying FFW only cover call out fee ... if FFW do not deduct wrong payments it is absolute disaster to speak to someone. If you white you get treated like a piece of ****.