AM
Asanda M

1 reviews | Active since Jun 2025

07 Jun 2025, 21:02

FFW is cruel & callous & is FFW's premiums's money not agency

I now understandable why this insurance deals with only women. Its to take advantage of a vulnerable demographic in ots moment of distress. I had a crash on a pothole unlit road. The car was later written off. FFW insisted on doing the assessor telephonic interview 48 hours after I'd suffered a concussion, wrote a report in contrast with the police affidavit. 3 weeks of dilly dallying later, they sent an accident reconsruction expert. Police say a "crime scene " that isn't demarcated, it's contaminated. Based on these reports, from a frightened woman stranded & hurt on dark road with potential ********(s) already targeting me, FFW declined &rejected my claim. Im throughly devastated. Having been claim-free for 15 years I never expected this hostile &callous treatment.

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Replies (1)
1st for Women
1st for Women's reply07 Jun 2025, 21:08
Official
 Good day Asanda,

 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 

Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 

Kind regards,
The First for Women Team