JL
Jenny-Leigh Long
1 reviews | Active since Sept 2015
29 Sept 2015, 15:25
FFW insurance is a joke!
My tv broke a while back and they come to fetch it to replace it. The wanted me to pay an access of R1800 for a tv that i can buy for R2000. What is the use of having insurance. So far ive received horrible feedback about my problem with them. They are not even cheaper than other insurance even thou im a woman. i still have not yet received my tv back, broken of not!!
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1st for Women's replyOfficial
30 Sept 2015, 15:58Hello jennyleighlong,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We have also in the interim escalated the matter to the relevant claims manager to review the decision and will revert back to you as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We have also in the interim escalated the matter to the relevant claims manager to review the decision and will revert back to you as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply30 Sept 2015, 15:58
Official
Hello jennyleighlong,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We have also in the interim escalated the matter to the relevant claims manager to review the decision and will revert back to you as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We have also in the interim escalated the matter to the relevant claims manager to review the decision and will revert back to you as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team