MC
Michelle C

1 reviews | Active since Jan 2014

11 Nov 2024, 09:54

FFW - Communication a ZERO

Shocking service from one of your claims consultant working on my MVA claim. Not answering any of my email requests or returning my call. Been a loyal client for over 10 years now and first time claiming, already stressed out of my mind after an accident that wasn't caused by me and can't even get FFW to answer me.

0
Replies (1)
1st for Women
1st for Women's reply11 Nov 2024, 09:57
Official
Hi Michelle 

We acknowledge the receipt of your complaint.

Please be advised that we have escalated the matter to the relevant department for further assistance.

Kind regards,

The 1st For Women Team